All,

Got a slightly OT question for y'all. Although, ... it is naval related.

For the past few months, I've been playing WAR THUNDER via STEAM ... and, it's a really fun game. Then, in late November, I learned that WAR THUNDER was going to be adding a naval component to its air and ground components, specifically coastal forces (US, Britain, Germany and Russia). BUT - In order to be allowed to play in that component, you NEED to own a boat.

My brother was kind enough to buy John F. Kennedy's PT-109 for $44.95 for my birthday (this month). All fine and good. That naval component of WAR THUNDER isn't active yet. And - I haven't seen the boat in my inventory (but, I figured that once it became active - it'd show up) ... and kept playing the air war component of the game for about a month.

Then, three days ago, I went to sign in to play and got a message saying my account was frozen. I then clicked on the link to ask them a question about the message and waited the 24-hour limit for them to reply. They did.

The longer explanation was that my account was because of that purchase - which they deemed to be a fraud because there has been a request for a charge back on it. The thing is; neither my brother nor I have requested a refund. I tried to sign in to reply to the ticket. It didn't accept my user name or password. So, I reset my password and attempted to sign-in and, again - wouldn't accept it - or the captcha ... two more times - I changed my password and still it failed. I gave up.

Have any of you had this issue? And, how can I contact Gajin WITHOUT needing to sign in? I'm angry.

Tim

$45 for one boat for a game
,shocking

Try the forums. Lot of traffic there on the gaijin forums. That's would be my first port of call

If his account is frozen on the game and support center, it would be frozen in the forums as well. The same account is used across the board, no pun intended. At least as far as I know.

That's why I play this game through console,Steam is just a pile of POO!

Never had a problem with Steam over 5 years of use. My personal experience.