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can't get in new forum
sherb
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New York, United States
Member Since: August 25, 2004
entire network: 747 Posts
KitMaker Network: 338 Posts
Posted: Tuesday, October 20, 2020 - 07:46 AM UTC
Tried signing up with a hotmail address and the confirmation email isn't coming through. Is there anything that can be done? I can't use my work email and the last thing I need is another email account to check.
matt
Staff MemberCampaigns Administrator
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New York, United States
Member Since: February 28, 2002
entire network: 5,954 Posts
KitMaker Network: 2,624 Posts
Posted: Tuesday, October 20, 2020 - 03:05 AM UTC
it had issues with my Spectrum email as well, I changed it to my Gmail and it worked fine.
drabslab
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European Union
Member Since: September 28, 2004
entire network: 2,181 Posts
KitMaker Network: 262 Posts
Posted: Monday, October 19, 2020 - 10:27 PM UTC

Quoted Text

guys can you let Staff Jim know what ISP you have as there has been some issues with internet providers and the new site, comcast in the USA seems to have some issues.

I have also heard on another modelling site that they have had issues with hotmail and people not receiving update/notification emails and hotmail changed something in there software.

all the information that you give helps solve the issues, thanks in advance.



Robin solved the problem already.

But thanks anyway



Klaus-Adler
Staff MemberCampaigns Administrator
MODELGEEK
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Scotland, United Kingdom
Member Since: June 08, 2015
entire network: 1,500 Posts
KitMaker Network: 70 Posts
Posted: Monday, October 19, 2020 - 09:28 PM UTC
guys can you let Staff Jim know what ISP you have as there has been some issues with internet providers and the new site, comcast in the USA seems to have some issues.

I have also heard on another modelling site that they have had issues with hotmail and people not receiving update/notification emails and hotmail changed something in there software.

all the information that you give helps solve the issues, thanks in advance.
drabslab
Visit this Community
European Union
Member Since: September 28, 2004
entire network: 2,181 Posts
KitMaker Network: 262 Posts
Posted: Monday, October 19, 2020 - 06:56 PM UTC

Quoted Text

I just triggered a new activation e-mail
I hope it arrives ....



Thanks Robin, it seems to work now but the activiation link points to a page describing the benefit of subscriptions and I read somewhere that there are no more subscriptions?

;-)
RobinNilsson
Staff MemberDirector of Member Services
KITMAKER NETWORK
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Stockholm, Sweden
Member Since: November 29, 2006
entire network: 6,650 Posts
KitMaker Network: 1,035 Posts
Posted: Friday, October 16, 2020 - 06:42 AM UTC
I just triggered a new activation e-mail
I hope it arrives ....
Klaus-Adler
Staff MemberCampaigns Administrator
MODELGEEK
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Scotland, United Kingdom
Member Since: June 08, 2015
entire network: 1,500 Posts
KitMaker Network: 70 Posts
Posted: Friday, October 16, 2020 - 02:39 AM UTC
I know some US members have had issues with Comcast based email addresses so you might want to try creating a new account with a different email address, say a gmail based e-mail address if staff Jim can't fix this issue.
drabslab
Visit this Community
European Union
Member Since: September 28, 2004
entire network: 2,181 Posts
KitMaker Network: 262 Posts
Posted: Friday, October 16, 2020 - 12:42 AM UTC
I registered a few days ago in the new forum using my current username

it claims that an email was sent to my mailbox: i did not receive it and it is not in my spam folder either.

trying to register a second time gives: username already exists but i cannot login as the thing claims "we have sent an email, please cofirm usign that email"

I tried sending an email to [email protected] on 15/10/2020 and got a complicated error message back from google?

We're writing to let you know that the group you tried to contact (info) may not exist, or you may not have permission to post messages to the group. A few more details on why you weren't able to post:

* You might have spelled or formatted the group name incorrectly.
* The owner of the group may have removed this group.
* You may need to join the group before receiving permission to post.
* This group may not be open to posting.

If you have questions related to this or any other Google Group, visit the Help Center at https://support.google.com/a/kitmaker.net/bin/topic.py?topic=25838.

any suggestion?